MMAEA 活動聲明及守則 Terms & Conditions

版本 Version: MMAEA-GTC-2025.09

最後更新 Last Updated: 16 September 2025

重要說明 / Important Note

澳門音樂藝術交流協會（Macau Musical and Art Exchange Association，簡稱「MMAEA」或「本會」）致力為參加者提供安全、公平、專業及具教育意義的藝術活動。本條款適用於由本會主辦、協辦、承辦、地區執行、報名或行政協調之比賽、演出、音樂節、大師班、交流活動、選拔及其他相關項目。

每項活動可另設章程、報名須知、收費資料、賽程安排、技術要求或其他活動特別條款。如本條款與個別活動特別條款就同一事項有不同規定，以該活動較具體的特別條款為準；任何適用之強制性法律規定均不受影響。

中文版本

一、適用範圍與活動資訊

1. 本會會在相關活動之官方網頁、報名頁、確認通知或其他正式文件中列明活動名稱、日期、地點、主辦／協辦／合作單位及其他主要安排。參加者應以該活動最新正式公布資料為準。

2. 部分國際或跨地區項目可能由第三方主辦機構、海外場地、樂團、學院或其他合作單位共同參與。本會只就其實際承擔及明確承諾之工作負責；屬第三方獨立決定或服務之事項，將按相關第三方規則及適用法律處理。

3. 如某項活動須經資格審核、曲目審批、名額確認、海外主辦方批准或其他前置程序，提交報名或付款並不一定代表已獲最終錄取；最終以正式確認通知為準。

二、報名、未成年人及資料準確性

1. 報名應透過本會或相關活動正式公布的渠道進行。參加者、家長、監護人、老師或代報機構須提供真實、完整及準確的資料，並於指定期限內完成必要補充或更正。

2. 未滿十八歲參加者之報名、付款、個人資料提供及相關同意，應由父母、監護人或其他具適當授權之成年人代為處理。提交報名之成年人確認其具有代表該未成年參加者作出相關安排之權限。

3. 由老師、學校、音樂中心或其他機構代為團體報名時，提交方確認已獲參加者本人或其家長／監護人適當授權，並有權提供完成報名所需的資料。

4. 任何特別要求（包括指定時間、場次、評審時段、座位、設備或其他個別安排）應於報名時提出。本會會在合理可行情況下協助，但除非已獲書面確認，相關要求不構成報名條件或保證安排。

5. 報名人在提交報名前應獲提供本條款及相關活動特別條款。完成指定的同意程序後，表示報名人已閱讀並接受適用條款。

三、費用、付款及行政安排

1. 參加者應按報名時相關活動頁面、正式通知或付款指引所列之費用及付款方式辦理。報名費屬相關活動之整體參與費用，並非各項安排的逐項收費。

2. 活動可因地區需要以澳門元、港幣、人民幣、歐元、英鎊或其他貨幣定價。不同貨幣之官方價格可為獨立定價；如由銀行、信用卡機構或支付平台進行兌換，其匯率及手續費由相關金融機構決定。

3. 參加者只應向本會或相關活動正式指定之帳戶、支付連結或收款渠道付款。向未獲正式指定之個人或帳戶付款，本會未必能視為有效報名付款。

4. 如參加者在確認報名後提出姓名、組別、曲目、時段、證書、郵寄資料或其他行政更改，而相關活動設有行政處理費，本會會在處理前按活動規則或個別情況說明有關費用。

四、合作機構及團體報名安排

1. 為推動藝術教育、文化交流及便利團體參與，本會可與音樂中心、學校、藝術教育機構、藝術團體及其他獲授權合作單位協作，提供活動資訊、團體報名、資料整理、參加者聯絡、行政協調或其他與活動有關之支援。

2. 就合作單位實際提供的相關協助，本會可按個別合作安排提供合理的行政、推廣或協調支援費用；有關安排可按實際工作量、完成報名個案、參與規模或其他事先約定方式處理。

3. 上述合作支援安排不會因此提高參加者當時已公布的報名費用，亦與參加資格、評審、排名、獎項、晉級及其他藝術評價完全分開。

4. 如適用法律、僱傭關係、代理關係或合作單位內部規則要求相關人士在接受任何合作支援前取得批准或授權，相關合作方須確保已取得所需批准。本會亦可要求提供適當確認，或拒絕不符合本會合規要求的付款安排。

5. 未經本會書面授權，任何老師、中心、合作單位或第三方均不得代表本會作出超出正式活動資料之保證、承諾、退款承諾、評審承諾或其他具約束力之陳述。

五、退出、取消、退款、改期及轉讓

1. 報名獲確認後，如參加者因個人原因自行退出，而本會或相關活動已開始安排名額、場地、評審、導師、樂團、製作、編曲、行政或其他資源，已繳費用原則上不予退款或轉讓；惟活動特別條款、本會書面批准或適用之強制性法律另有規定者除外。

2. 如報名本身須待資格、曲目、名額或第三方主辦單位批准，而申請最終未獲接受，相關費用將按該活動特別條款及適用法律處理。

3. 如本會取消主要活動且未能提供合理替代安排，本會將按實際情況、已提供服務、不可退還之第三方成本、活動特別條款及適用法律，提供合理的退款、延期、轉移名額、credit 或其他處理方案。

4. 任何參加者姓名、名額或權益轉讓，均須事先取得本會書面批准；未經批准之私下轉讓無效。

5. 本條款任何內容均不排除參加者根據適用強制性法律享有且不得以合同排除之權利。

六、賽程、場地、評審及活動調整

1. 本會可因參加人數、藝術安排、場地要求、安全、評審利益衝突、藝術家疾病、交通或簽證狀況、樂團編制、技術需要、政府要求或其他合理營運原因，對非核心安排作合理調整，包括賽程、演出次序、評審組合、課堂時間、排練次序、場地內部空間或相關工作人員安排。

2. 如調整對參加者已購買的主要服務構成實質性影響，本會將按具體情況、活動特別條款及適用法律提供合理處理。

3. 參加者須按正式公布時間報到並遵從現場工作人員的合理指示。遲到、缺席或未能按時完成報到可能影響參加資格、評分、演出或領獎安排。

4. 活動場地、座位、陪同人士入場及其他現場安排，以個別活動公告及場地規則為準。

七、評審、成績、獎項及利益衝突

1. 評審應按照相關活動公布或採用之藝術標準獨立作出專業評價。音樂中心、學校、老師或其他合作單位與本會之合作支援安排，不得影響評審、排名、獎項或晉級結果。

2. 如評審與某參加者存在需要處理的直接利益衝突，本會可按活動性質及實際情況安排迴避、更換評審、調整評審組合或採取其他合理措施。

3. 評審對音樂性、技巧、表現力、藝術理解及其他藝術層面的專業判斷，原則上為該次評審的最終藝術評價。

4. 如參加者有合理理由相信存在分數輸入、計算、姓名／組別錯配或其他客觀行政錯誤，可於個別活動指定期限內提出行政覆核；如活動未另訂期限，應於正式結果公布後七日內提出。

5. 獎項、證書、郵寄、優勝者演出及其他後續安排，以個別活動章程或正式通知為準。除非報名前已明確列為某項獎項或資格之必要條件，後續獲邀演出原則上屬自願參與。

八、海外活動、交通、住宿及第三方服務

1. 除個別活動明確列明已包括外，機票、簽證、保險、酒店、私人交通、餐飲、練習室及其他個人行程安排由參加者自行負責。

2. 如本會提供酒店、交通、航班、餐廳、旅遊、練習場地或其他第三方資訊，而有關內容僅屬參考或協助性質，並不代表本會對獨立第三方之供應、價格或服務作出額外保證。

3. 如活動通知建議參加者在正式錄取、賽程或場地確認後才購買不可退款之機票、酒店或其他個人安排，參加者應遵守有關建議。因參加者在正式確認前自行作出的個人預訂所產生的損失，將按責任歸屬及適用法律處理。

4. 參加者有責任確保其旅行證件、簽證、入境資格及保險符合目的地要求。

九、個人資料及通訊

1. 本會會按照適用法律及本會《私隱及個人資料政策》處理報名人、參加者及其家長／監護人的個人資料。資料可在完成報名、付款核對、資格審核、賽程、評審行政、證書獎項、活動製作、安全管理及相關活動協調所必要的範圍內使用。

2. 如活動涉及境外主辦方、場地、樂團、學院、評審、導師、技術供應商、證書／獎項製作、住宿或交通合作方，必要資料可能在合法及必要範圍內提供予相關單位。

3. 如參加者提交醫生證明、過敏、傷病或其他健康資料，本會只會在有實際需要及法律允許的範圍內處理，並採取較高程度的保護。

4. 查閱、更正、刪除、反對或其他個人資料權利之申請，將按適用法律及本會的合法保存義務處理。部分資料可能因會計、法律、保險、爭議處理或其他合法原因需要在指定期間保存。

5. 報名及活動執行所必要的行政通知，包括付款、賽程、結果、安全、活動變更及出發資訊，屬活動服務通訊。日後其他活動之推廣資訊應以獨立及可選擇的方式取得同意；參加者可按適用規則取消接收。

十、攝影、錄影、媒體及知識產權

1. 參加者知悉比賽、演出、頒獎、課堂及其他活動現場可能進行攝影、錄音或錄影。於適用法律允許及已取得所需同意／授權的範圍內，本會及獲授權製作或媒體合作方可為活動紀錄、新聞、教育、存檔及本會或相關活動之宣傳用途，合理使用參加者於活動中的姓名、肖像、聲音及演出片段。

2. 上述安排不代表本會自動取得參加者本人原有作品或第三方音樂作品之著作權。本會就其自行製作或合法取得權利之照片、影片、設計、文字及其他內容所享有的權利不受影響。

3. 參加者提交或使用伴奏、樂譜、編曲、錄音、影片、圖像或其他內容時，應確保其具有為該活動目的使用有關材料所需的權利或許可。如有合理疑問，本會可要求更換材料或提供適當授權證明。

4. 除個別活動另有規定外，現場陪同人士可為自己相關的參加者拍攝；不得在未獲適當同意的情況下持續或近距離拍攝其他參加者，亦不得妨礙活動、評審或其他人士。

十一、樂器、器材及技術安排

1. 本會只提供個別活動章程或正式通知中明確列明的樂器、設備或技術支援；其餘個人樂器、配件、譜架、踏板、線材、伴奏裝置或其他特殊設備由參加者自行準備。

2. 參加者有責任於演出前確認其自備樂器及設備適合使用，並預留合理時間完成運輸、安裝、調音及測試。

3. 如由本會或場地提供的核心設備發生並非參加者造成的重大技術故障，本會可基於公平、可行性及活動流程安排重新開始、延後、重新演出或其他合理補救。

4. 兒童輔助踏板、爵士鼓、特殊敲擊樂器、測試秒數及其他技術細節，應以個別活動之技術規則或現場公告為準。

十二、行為、安全及現場秩序

1. 參加者、家長、老師、陪同人士及其他訪客均須遵守場地規則、安全要求及工作人員之合理指示。

2. 如任何人士嚴重干擾活動、影響他人演出或評審、威脅安全、騷擾工作人員或參加者、破壞場地，或拒絕遵守合理安全要求，本會可要求其停止相關行為或離場；如情況嚴重並直接影響活動公平或安全，本會可取消相關參加資格。

3. 參加者應自行妥善保管現金、電子設備、樂器及其他個人物品。

十三、不可抗力及本會合理控制範圍以外的事件

1. 如因極端天氣、自然災害、公共衛生事件、政府措施、戰爭、恐怖活動、罷工、大型交通中斷、邊境或簽證限制、場地突然無法使用、重大技術事故或其他本會合理控制範圍以外之事件，導致活動無法按原安排進行，本會可視乎情況改期、更換場地、調整時段、轉換部分形式、轉移至其他場次或採取其他合理替代方案。

2. 如有關變更對參加者已購買之主要服務造成實質影響，本會將根據事件性質、已提供服務、不可退還之第三方成本、活動特別條款及適用法律，提供合理的後續處理。

十四、責任範圍

1. 在適用法律允許的範圍內，本會不對因參加者本身行為、獨立第三方行為、參加者未遵從正式指引，或本會合理控制範圍以外事件所造成的損失承擔超出法律規定的責任。

2. 本會將按照合理標準管理其實際承擔的活動工作。本條款不排除或限制任何根據適用法律不得排除或限制之責任，包括依法不得排除的人身、健康、故意或重大過失責任。

3. 參加者如因個人健康、身體狀況或其他原因需要特別安排，應在合理時間內主動通知本會；本會將視乎活動性質、場地條件及實際可行性作合理處理。

十五、查詢、投訴及行政覆核

1. 有關報名、付款、資料、賽程、活動行政或其他非藝術評審事項之查詢或投訴，應透過本會正式公布的聯絡方式提交，並提供參加者姓名、活動名稱、相關日期、事實及可供核實的資料。

2. 如事情涉及現場安全、名額、資料錯誤或其他具時效性的事項，參加者應在合理可行的最早時間提出，以便本會有機會及時處理。

3. 本會會按合理程序核實及回覆。藝術評審本身原則上不重新評分，但客觀行政或計算錯誤可按本條款及個別活動規定申請覆核。

十六、條款更新、語言、適用法律及其他

1. 本會可因法律、監管、安全、技術、活動運作或其他合理需要更新本條款。對已確認報名而言，原則上適用報名人提交報名時獲提供並接受的版本；如因法律或重大實際需要必須作實質更新，本會將以合理方式通知受影響人士。

2. 本條款可提供中文、英文及其他語言版本。如不同語言版本存在不一致，在法律允許範圍內，以繁體中文版本作主要解釋文本；適用之強制性法律另有規定者除外。

3. 除個別活動特別條款或適用強制性法律另有規定外，本條款及本會與參加者之相關合同關係以澳門特別行政區法律為準據法。雙方如有爭議，應先嘗試透過正式投訴及協商程序處理；在法律允許範圍內，澳門特別行政區法院具有非專屬司法管轄權。

4. 如本條款任何部分被裁定無效、不可執行或不適用，該部分應在法律允許範圍內作最小必要調整或不予適用，其餘條款繼續有效。

5. 本條款任何內容均不得被解釋為排除、限制或剝奪任何根據適用司法管轄區之強制性法律不得合法排除或限制的權利、救濟或責任。

English Version

The Macau Musical and Art Exchange Association (MMAEA, “the Association”) is committed to providing safe, fair, professional and educationally meaningful artistic activities. These Terms apply to competitions, performances, festivals, masterclasses, exchange programmes, auditions and related projects for which MMAEA is identified as organiser, co-organiser, regional coordinator, registration administrator or administrative coordinator.

Each event may also have its own regulations, registration notices, fee information, schedules, technical requirements or event-specific terms. Where an event-specific term is more specific on the same matter, that term will apply to the relevant event, subject always to any mandatory law that cannot lawfully be excluded.

1. Scope and Event Information

1. MMAEA will identify the event name, date, venue, organiser/co-organiser/partner organisations and other key arrangements through the relevant official event page, registration page, confirmation notice or other formal communication. Participants should rely on the latest formal information issued for that event.

2. Some international or cross-border projects may involve an independent organiser, overseas venue, orchestra, academy or other partner. MMAEA is responsible for the work it actually undertakes and expressly commits to provide. Matters independently determined or provided by a third party are subject to the relevant third-party rules and applicable law.

3. Where participation requires eligibility review, repertoire approval, quota confirmation, approval by an overseas organiser or another preliminary process, submission of a registration or payment does not necessarily constitute final acceptance. Final participation is subject to formal confirmation.

2. Registration, Minors and Accuracy of Information

1. Registration must be made through a channel officially announced by MMAEA or the relevant event. Participants, parents, guardians, teachers and registering institutions must provide truthful, complete and accurate information and complete any required amendments or supplements within the stated period.

2. For a participant under 18, registration, payment, provision of personal data and related consents should be handled by a parent, guardian or other appropriately authorised adult. The adult submitting the registration confirms that they have appropriate authority to make the relevant arrangements for the minor.

3. Where a teacher, school, music centre or other institution submits a group registration, the submitting party confirms that it has appropriate authority from the participant or the participant's parent/guardian to provide the information required for registration.

4. Any special request, including requests concerning time, session, jury slot, seating, equipment or other individual arrangements, should be raised at registration. MMAEA will assist where reasonably practicable, but a request does not become a condition or guaranteed arrangement unless confirmed in writing.

5. Before submitting a registration, the applicant should be given access to these Terms and the applicable event-specific terms. Completion of the designated acceptance process confirms that the applicant has read and accepted the applicable terms.

3. Fees, Payments and Administrative Arrangements

1. Participants must follow the fees and payment methods stated on the relevant event page, formal notice or payment instructions at the time of registration. A registration fee is the overall participation fee for the relevant programme and is not an itemised charge for each individual arrangement.

2. Events may be priced in MOP, HKD, RMB, EUR, GBP or another currency. Official prices in different currencies may be set independently. Where a bank, card issuer or payment platform performs currency conversion, the exchange rate and related charges are determined by that financial institution.

3. Payments should only be made to accounts, payment links or payment channels formally designated by MMAEA or the relevant event. A payment made to an unauthorised person or account may not be recognised as a valid registration payment.

4. Where a participant requests an administrative change after confirmation, such as a change of name, category, repertoire, session, certificate or delivery information, and an administrative handling fee applies, the fee will be explained before the request is processed in accordance with the event rules or circumstances.

4. Partner Institutions and Group Registration Support

1. To support arts education, cultural exchange and group participation, MMAEA may work with music centres, schools, arts education institutions, arts organisations and other authorised partners to provide event information, group registration support, data organisation, participant communication, administrative coordination or other event-related assistance.

2. Where a partner actually provides such assistance, MMAEA may provide reasonable administrative, promotional or coordination support payments under the relevant collaboration arrangement. The arrangement may take account of the actual workload, completed registrations, scale of participation or another method agreed in advance.

3. These support arrangements do not increase the participant's published registration fee merely because a partner is involved and are entirely separate from eligibility, adjudication, rankings, awards, progression and other artistic assessment.

4. Where applicable law, an employment or agency relationship, or the partner's internal rules require approval or authorisation before a person may receive any support payment, the relevant partner is responsible for ensuring that the required approval has been obtained. MMAEA may request appropriate confirmation or decline any payment arrangement that does not meet its compliance requirements.

5. No teacher, centre, partner or third party may, without MMAEA's written authority, make guarantees or binding commitments on behalf of MMAEA that go beyond the officially published event information, including commitments regarding refunds, results, judging or awards.

5. Withdrawal, Cancellation, Refunds, Rescheduling and Transfer

1. Once a registration has been confirmed, if a participant withdraws for personal reasons after MMAEA or the relevant event has begun allocating places or arranging venues, juries, tutors, orchestras, production, arrangements, administration or other resources, fees paid are generally non-refundable and non-transferable, unless the event-specific terms, written approval by MMAEA or mandatory applicable law provide otherwise.

2. Where an application is subject to eligibility, repertoire, quota or third-party organiser approval and is ultimately not accepted, the related fees will be handled in accordance with the applicable event-specific terms and law.

3. If MMAEA cancels the principal event and cannot provide a reasonable alternative, MMAEA will, having regard to the circumstances, services already provided, non-recoverable third-party costs, event-specific terms and applicable law, provide an appropriate refund, postponement, transfer, credit or other reasonable remedy.

4. Any transfer of a participant name, place or participation entitlement requires prior written approval from MMAEA. An unauthorised private transfer is invalid.

5. Nothing in this section excludes any right that cannot lawfully be excluded under mandatory applicable law.

6. Schedule, Venue, Jury and Programme Adjustments

1. MMAEA may make reasonable changes to non-core arrangements where required by participant numbers, artistic planning, venue requirements, safety, jury conflicts of interest, artist illness, transport or visa issues, orchestra configuration, technical needs, government requirements or other reasonable operational reasons. Such changes may include schedules, running order, jury composition, lesson times, rehearsal order, rooms within a venue or staffing arrangements.

2. Where a change materially affects a principal service purchased by the participant, MMAEA will provide a reasonable response having regard to the circumstances, event-specific terms and applicable law.

3. Participants must check in at the formally announced time and follow reasonable directions from on-site staff. Lateness, absence or failure to complete check-in on time may affect participation, scoring, performance or award arrangements.

4. Venue access, seating, accompanying-person admission and other on-site arrangements are subject to the relevant event notice and venue rules.

7. Adjudication, Results, Awards and Conflicts of Interest

1. Adjudicators should make professional assessments independently in accordance with the artistic criteria adopted or published for the event. Collaboration support arrangements involving a music centre, school, teacher or other partner must not influence adjudication, ranking, awards or progression.

2. Where an adjudicator has a direct conflict of interest that requires management, MMAEA may arrange recusal, replacement, a change of jury composition or another reasonable measure appropriate to the event.

3. Professional judgments concerning musicality, technique, expression, artistic understanding and other artistic matters are, in principle, the final artistic assessment of that adjudication.

4. Where there is a reasonable basis to believe that an objective administrative error occurred, such as a data-entry error, calculation error or participant/category mismatch, an administrative review may be requested within the period specified for the event. If no period is specified, the request should be made within seven days after the official result is published.

5. Awards, certificates, delivery, winner performances and other follow-up arrangements are governed by the relevant event regulations or formal notice. Unless clearly stated before registration as a condition of a specific award or entitlement, participation in a later invited performance is generally voluntary.

8. International Events, Travel, Accommodation and Third-Party Services

1. Unless expressly included in the relevant event information, flights, visas, insurance, hotels, private transport, meals, practice rooms and other personal travel arrangements are the participant's responsibility.

2. Where MMAEA provides information about hotels, transport, flights, restaurants, tourism, practice venues or other third-party services merely as a reference or assistance, this does not amount to an additional guarantee by MMAEA regarding the availability, price or performance of an independent third party.

3. Where an event notice advises participants to wait for final acceptance, schedule or venue confirmation before purchasing non-refundable flights, accommodation or other personal arrangements, participants should follow that advice. Losses arising from personal bookings made before formal confirmation will be addressed according to responsibility and applicable law.

4. Participants are responsible for ensuring that their travel documents, visas, entry eligibility and insurance meet the requirements of the destination.

9. Personal Data and Communications

1. MMAEA processes the personal data of applicants, participants and their parents/guardians in accordance with applicable law and MMAEA's Privacy and Personal Data Policy. Data may be used, to the extent necessary, for registration, payment verification, eligibility review, scheduling, adjudication administration, certificates and awards, event production, safety management and related event coordination.

2. Where an event involves an overseas organiser, venue, orchestra, academy, adjudicator, tutor, technical provider, certificate/award producer, accommodation provider or transport partner, necessary data may be shared with the relevant party to the extent lawful and necessary.

3. Where a participant submits medical certificates, allergy information, injury information or other health data, MMAEA will process such information only where genuinely necessary and legally permitted, with an appropriately higher level of protection.

4. Requests to access, correct, erase, object to or otherwise exercise data-protection rights will be handled in accordance with applicable law and MMAEA's lawful retention obligations. Certain records may need to be retained for accounting, legal, insurance, dispute-resolution or other legitimate reasons.

5. Administrative communications necessary for registration and event delivery, including payment, schedule, results, safety, event changes and travel information, are service communications. Marketing for future unrelated activities should be based on a separate and optional choice, and recipients may opt out in accordance with applicable rules.

10. Photography, Recording, Media and Intellectual Property

1. Participants acknowledge that photography, audio recording and video recording may take place during competitions, performances, award presentations, classes and other event activities. To the extent permitted by applicable law and where any required consent or authorisation has been obtained, MMAEA and authorised production or media partners may reasonably use a participant's name, image, voice and event performance excerpts for event records, news, education, archives and promotion of MMAEA or the relevant event.

2. This arrangement does not automatically transfer to MMAEA the copyright in a participant's pre-existing work or in third-party musical works. MMAEA retains the rights it lawfully holds in photographs, videos, designs, text and other materials that it creates or is authorised to use.

3. When submitting or using accompaniment tracks, scores, arrangements, audio, video, images or other materials, the participant must ensure that they have the rights or permissions required for the intended event use. Where there is a reasonable concern, MMAEA may request replacement material or appropriate evidence of authorisation.

4. Unless an event provides otherwise, accompanying persons may photograph or record the participant they are supporting. They must not persistently or closely record other participants without appropriate consent or interfere with the event, adjudication or other persons.

11. Instruments, Equipment and Technical Arrangements

1. MMAEA provides only the instruments, equipment or technical support expressly stated in the event regulations or formal notice. Other personal instruments, accessories, music stands, pedals, cables, accompaniment devices and specialised equipment are the participant's responsibility.

2. Participants are responsible for confirming in advance that their own instruments and equipment are suitable and for allowing reasonable time for transport, installation, tuning and testing.

3. If core equipment supplied by MMAEA or the venue experiences a material technical failure not caused by the participant, MMAEA may, having regard to fairness, practicability and the event flow, arrange a restart, delay, re-performance or another reasonable remedy.

4. Child auxiliary pedals, drum kits, special percussion instruments, testing windows and other technical details are governed by the relevant event-specific technical rules or on-site announcements.

12. Conduct, Safety and On-Site Order

1. Participants, parents, teachers, accompanying persons and visitors must comply with venue rules, safety requirements and reasonable directions from event staff.

2. Where a person seriously disrupts the event, interferes with another performance or adjudication, threatens safety, harasses staff or participants, damages the venue, or refuses to comply with a reasonable safety requirement, MMAEA may require the conduct to stop or require the person to leave. Where the conduct is serious and directly affects fairness or safety, the related participation may be disqualified.

3. Participants are responsible for the reasonable safekeeping of cash, electronic devices, instruments and other personal belongings.

13. Force Majeure and Events Beyond MMAEA's Reasonable Control

1. Where an event cannot proceed as planned because of extreme weather, natural disaster, public-health events, government measures, war, terrorism, industrial action, major transport disruption, border or visa restrictions, sudden venue unavailability, major technical incidents or another event beyond MMAEA's reasonable control, MMAEA may postpone, relocate, change timings, modify part of the delivery format, transfer participation to another session or adopt another reasonable alternative.

2. Where such a change materially affects a principal service purchased by the participant, MMAEA will provide a reasonable follow-up response having regard to the nature of the event, services already provided, non-recoverable third-party costs, event-specific terms and applicable law.

14. Scope of Responsibility

1. To the extent permitted by applicable law, MMAEA is not responsible beyond what the law requires for loss caused by the participant's own conduct, an independent third party, failure to follow formal instructions, or circumstances outside MMAEA's reasonable control.

2. MMAEA will manage the work it actually undertakes to a reasonable standard. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for personal injury, health, intentional misconduct or gross negligence where such liability cannot be excluded by law.

3. Where a participant requires a special arrangement because of health, physical condition or another relevant circumstance, the participant should notify MMAEA within a reasonable time. MMAEA will consider reasonable arrangements in light of the nature of the event, venue conditions and practical feasibility.

15. Enquiries, Complaints and Administrative Review

1. Enquiries or complaints relating to registration, payment, data, scheduling, event administration or another non-artistic matter should be submitted through MMAEA's officially published contact channel and should include the participant's name, event name, relevant date, facts and supporting information sufficient for verification.

2. Where the matter concerns on-site safety, availability, incorrect information or another time-sensitive issue, it should be raised as soon as reasonably practicable so that MMAEA has an opportunity to address it.

3. MMAEA will review and respond through a reasonable process. Artistic adjudication is not ordinarily re-marked, but objective administrative or calculation errors may be reviewed in accordance with these Terms and the relevant event rules.

16. Updates, Language, Governing Law and General Provisions

1. MMAEA may update these Terms where reasonably required by law, regulation, safety, technology, event operations or other legitimate needs. For a confirmed registration, the version provided to and accepted by the applicant at the time of registration will generally apply. If a material update is required for legal or significant practical reasons, affected persons will be notified by a reasonable method.

2. These Terms may be available in Chinese, English and other languages. In the event of inconsistency between language versions, the Traditional Chinese version will be the primary text for interpretation to the extent permitted by law, unless mandatory applicable law provides otherwise.

3. Unless the applicable event-specific terms or mandatory law provide otherwise, these Terms and the relevant contractual relationship with MMAEA are governed by the laws of the Macao Special Administrative Region. The parties should first attempt to resolve a dispute through MMAEA's formal complaint and good-faith discussion process. To the extent permitted by law, the courts of the Macao Special Administrative Region have non-exclusive jurisdiction.

4. If any part of these Terms is found invalid, unenforceable or inapplicable, that part will be adjusted only to the minimum extent necessary or will not apply, and the remaining Terms will continue in effect.

5. Nothing in these Terms excludes, limits or removes any right, remedy or liability that cannot lawfully be excluded or limited under the mandatory law of an applicable jurisdiction.

澳門音樂藝術交流協會 Macau Musical and Art Exchange Association (MMAEA)